Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Alexandria come from postal codes 22310, 22312, 22302, 22309, 22311, 22307 and 22304.
Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.
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What isn't working?
Please let us know what issue you are experiencing with Comcast Xfinity:
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In the last three months, how would you rate Comcast Xfinity?
2.20 out of 5 124,905 ratings
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Problems in the last 24 hours in Alexandria, Virginia
The chart below shows the number of Comcast Xfinity reports we have received in the last 24 hours from users in Alexandria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 25: Problems at Comcast Xfinity
Comcast Xfinity is having issues since 09:20 AM EST. Are you also affected? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Comcast Xfinity users through our website.
Internet (59%)
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TV (13%)
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Wi-fi (12%)
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Total Blackout (7%)
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E-mail (7%)
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Phone (3%)
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Live Outage Map Near Alexandria, Virginia
The most recent Comcast Xfinity outage reports came from the following cities:Washington, D.C., Arlington, Alexandria, Hyattsville, Woodbridge, Falls Church, Fort Washington, Fort Belvoir, Clinton, McLean, Vienna, Annandale and Capitol Heights.
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| City | Problem Type | Report Time |
|---|---|---|
 Washington, D.C. | Wi-fi | |
| Washington, D.C. | TV | |
| Washington, D.C. | Internet | |
| Washington, D.C. | Wi-fi | |
| Washington, D.C. | Internet | |
| Washington, D.C. | Total Blackout |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Comcast Xfinity Issues Reports Near Alexandria, Virginia
Latest outage, problems and issue reports in Alexandria and nearby locations:
- Antonett Garrett (@iwearthearmour) reported fromWashington, D.C., District of Columbia
@Xfinity I had to call 3 times to get my issue resolved the 1st 2 reps were foreign and didn’t provide good customer service the last was American and resolved my issue!!!!! by resetting the box!!!
- Lil Miss 12(b)(6) ✨ (@StephInTheeCity) reported fromWashington, D.C., District of Columbia
my internet won't let me be great again @Xfinity y'all are the worst. I can't even go a full work day without connection interruptions I think it might be time for me to switch to @verizonfios at this point
- DONALD B KASPER (@DcWheelman) reported fromWashington, D.C., District of Columbia
@RCNconnects looks like cash register honest will end our relationship as well over a year of pulling RCN teeth to honor promos the one still not honored is the $100 Visa card never received never replaced looks like Xfinity here we come no more $ from me for RCN
- Robert Gonzalez (@RobertG2001) reported fromArlington, Virginia
That means when they renegotiate, the Disney Company will force Xfinity to carry ACC Network or else Xfinity may temporarily lose channels that Disney owns which I’m talking about blackouts.
- Rebecca Gelinas (@wanderlust5) reported fromArlington, Virginia
For the love of god @comcast all we wanted to do was transfer service from one local address to another. It has been TEN DAYS & your support team tells us is that it’s still “in progress.” HOURS on the phone today with support people who clearly do not understand. What a joke.
- clau (@_Cloudia9G) reported fromWashington, D.C., District of Columbia
@xfinity customer service makes me want to gauge my eyes out
- Ryan McCann (@WRyanMcCann) reported fromWashington, D.C., District of Columbia
@NE__Adfifty I don’t mind it via Apple TV but if it’s through the Comcast box then yeah it’s bad, all their apps are wonky on there
- AutismMommie (@autism_mommie) reported fromAlexandria, Virginia
@patpend @drainalx Lost Comcast internet about 15 min ago. Do you have service?? Looks like a significant outage according to the web site.
- Dan Criswell (@DanCriswell) reported fromWashington, D.C., District of Columbia
Worked for Comcast for 3+ years and am still having major issues with @Xfinity customer service.
- John T. Bennett (@BennettJohnT) reported fromWashington, D.C., District of Columbia
@kollar_d @Xfinity Why should I? I pay @Xfinity more than the reliability of its network? Why shouldn’t I actually get what I pay for? Or are you one of those correct everyone trolls? No one likes a know it all, friend.
- Erdem (@dubwithmorebass) reported fromWashington, D.C., District of Columbia
Hey @PoPville Are there any other reports about a xfinity outage in Columbia Heights? No cable/internet since noon!
- King_RUGA (@Big_Ruga81) reported fromWashington, D.C., District of Columbia
This Operator From @Xfinity Just Ask Me Have A Me & House Hold Been Tested & Be Injected With That BS!!Mann If Y’all Don’t Fix WiFi & Get ******** On Somewhere!!
- Rachel Perrone (@RachelPerrone) reported fromWashington, D.C., District of Columbia
Surprising, but I think I'm the first Xfinity customer to ever transfer service to a new address. 90 minutes, 7 customer service agents, ending with them saying - oh no, can't do it, you'll have to call back later. I honestly did not believe it would be this complicated.
- Robert Gonzalez (@RobertG2001) reported fromArlington, Virginia
UPDATE: My Xfinity service TV and Internet is back up and running
- KML (@KaMeLPullin) reported fromFranconia, Virginia
@Xfinity No, savings don't. You just told me you're overcharging me for slow speed, and every one else paying what I'm paying has much faster internet.DONT PICK XFINITY!
- John T. Bennett (@BennettJohnT) reported fromWashington, D.C., District of Columbia
@Xfinity To start, your customer service reps could be consistent. Spend less on arena sponsorships and more on your networks.
- Nik Nak Podcast (@NikNakPod) reported fromWashington, D.C., District of Columbia
@Xfinity outsourcing customer service may save you some $ on wages, but is hurting your customer service…shouldn’t even call it service. Call it customer pain
- Robert Gonzalez (@RobertG2001) reported fromArlington, Virginia
Xfinity still does not have ACC Network. On the small bright side would be is the carriage deal between Xfinity and The Walt Disney Company which owns local ABC stations along with ESPN and Disney channels expires this month.
- Pupatella Pizza (@PupatellaPizza) reported fromArlington, Virginia
We're having some connectivity issues with Comcast and our POS system at our Wilson Blvd location, phones and internet are down. We can still do orders, just in person only at the moment. Sorry for the inconvenience. #pupatella #arlingtonva
- Nicole Siegel (@lalalacoley) reported fromArlington, Virginia
Is anyone else in the Arlington/ Courthouse area constantly having their @Xfinity wifi down? No one seems to be able to figure out why this is an every day thing. #wifioutage
Comcast Xfinity Issues Reports
Latest outage, problems and issue reports in social media:
- taco bell's fine (@chooseagoose) reported
@xfosh oh can i call you for help with xfinity the router is blinking and the car is on fire and
- Steph (@stephbucc) reported
@comcastcares I don’t need help with my internet. I need you all to NOT shut down the internet in the middle of the work day!!!!
- pushin thirty. (@_damndae) reported
I work from home @Xfinity imma need you to fix this outage
- Conker Deez Nuts and Bolts (@Squirrel4smash) reported
@PorterJonD2 @UrinatingTree @comcast Also I will never chase no chick on Twitter and let me guess your next insult is gonna be about my internet connection?
- Claire (@caliclaire_) reported fromSan Ramon, California
@momolovessyaa @MFinney @Xfinity It’s SOO bad! Hoping they actually figure it out soon, customer service basically said they had no idea what was going on 🙄
- Majid Iqbal (@mxiqbal) reported
@vincentfiduccia @yesthatkarim Good point. Nobody imagined the whole country on two-way video. Also, there is so much bandwidth eaten up by people streaming Netflix etc. Cable companies are profit maximizing. Though this is a public policy challenge since it’s impacting education, Comcast can choose to help.
- z e t s y (@haruIds) reported
@lun8s @accent1k Xfinity dog **** I have it
- Veronica Kahl Cary (@___veronicacary) reported
I called Comcast on behalf of a customer who was struggling with VPN connectivity, and they advised that the customer should be paying 10x for business grade Internet if they are working from home.And yeah, they got COVID.
- Baker (@Call_Me_Baljeet) reported
@Xfinity why do u suck so bad lol, tried giving y’all a second shot now that I moved again but I regret it. Ur app sucks, and ur employees offer no help but y’all are very eager to accept my money but not help me set anything up even tho I follow the instructions to the tee
- CJane D'Herthang☮️❤️🕉Ⓥ🌱☀️🧘🏾♂️🎨🎭🎶📚🌎🔭💤☕️ (@Sophosoulsista) reported
@comcastcares You all are the best at the worst customer service.
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