Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Richmond come from postal codes 23223, 23230, 23234, 23282 and 23222.
Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.
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What isn't working?
Please let us know what issue you are experiencing with Comcast Xfinity:
E-mailThank you for the report! If you have any tips or frustrations you wish to share, please leave a message in the comments section!
In the last three months, how would you rate Comcast Xfinity?
2.20 out of 5 124,905 ratings
Thank you!
Problems in the last 24 hours in Richmond, Virginia
The chart below shows the number of Comcast Xfinity reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 25: Problems at Comcast Xfinity
Comcast Xfinity is having issues since 09:20 AM EST. Are you also affected? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Comcast Xfinity users through our website.
Internet (59%)
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TV (13%)
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Wi-fi (12%)
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Total Blackout (7%)
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E-mail (7%)
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Phone (3%)
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Live Outage Map Near Richmond, Virginia
The most recent Comcast Xfinity outage reports came from the following cities:Richmond, Midlothian and Henrico County.
Loading map, please wait...
| City | Problem Type | Report Time |
|---|---|---|
 Richmond | Internet | |
| Richmond | Internet | |
| Richmond | Internet | |
| Richmond | Wi-fi | |
| Midlothian | Internet | |
| Richmond | Wi-fi |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Comcast Xfinity Issues Reports Near Richmond, Virginia
Latest outage, problems and issue reports in Richmond and nearby locations:
- Robert (@_xyeahmanx) reported fromRichmond, Virginia
Someone got a xfinity account I can hold down for some wifi 👀
- Mᴀᴛᴛ🦁 (@rvaClassic) reported fromRichmond, Virginia
@Xfinity @partynextdoorrm Same issue
- jalbertbowdenii (@jalbertbowdenii) reported fromLakeside, Virginia
rps going virtual...we still have that crazy high % of citizens without www?i support the move, but those people need www support.where’s philanthropy from cox, verizon, xfinity, dom power?be dope if we built our own.
- Daitron Winston 📱 (@YungMooolah) reported fromLaurel Village, Virginia
@comcast @XfinitySupport Help meeeeeeeee!!!!
- Chiurrrrr La Flare (@ChiaraLaNegra) reported fromBensley, Virginia
I hate @Xfinity with a passion. Customer service is the worst.
- Dr Inflation (@BubbleUniverse2) reported fromRichmond, Virginia
@Sling I need to watch the NFL Network!!!! Since Sling was not able to come to an agreement with the NFL, I will need to go back to @Xfinity
- Ed (@EdChristina) reported fromRichmond, Virginia
@ShadeofEros @comcastcares No exhalation for the all day outage in 23226
- DFS ClutchBoy (@DFSClutchBoy) reported fromRichmond, Virginia
WiFi question:Is 200 MBPS enough for just two people? (Me and my girlfriend)Verizon or Xfinity? What are my best options! No need for cable. Any help is appreciated
- Vee VoPham (@VVoPham) reported fromRichmond, Virginia
@Xfinity @XfinitySupport, my internet is down again. This is like the third time in a few months where there has been an outage... I can’t imagine all the other remote workers who are also struggling because of this. 😩I’m def going to look into other internet providers now.
- Vee VoPham (@VVoPham) reported fromRichmond, Virginia
@Xfinity, my internet is down again. This is like the third time in a few months where there has been an outage…and it lasts for hours. I can’t imagine the other remote workers who are also struggling bc of this. 😩😩I’m def going to look into other internet providers now.
- Ed (@EdChristina) reported fromRichmond, Virginia
@ComcastBeltway @comcast @Xfinity Why is the outage in 23226 now projected to go on until 5 pm? #RVA #804
- Michael G. Cardaropoli (@MGCardaropoli) reported fromRichmond, Virginia
@Tewsleyfamily12 Yea see that’s where I’m having a problem. That’s a rookie mistake that should have been scrubbed off in ARCA/Trucks/Xfinity. -which he’s hardly done any of. Also where’s his spotter? Rookie mistakes happen but this one is hard to excuse.
- MTDstillyellsatsports (@MTomDem) reported fromDumbarton, Virginia
@Tyler_Greever Yeah, it’s beyond frustrating to be within three hours of FIVE ACC schools and because I’m Comcast, no network.
- Noah Lewis (NASCAR Writer) (@Noah_Lewis1) reported fromMechanicsville, Virginia
XFINITY TECH UPDATE: No issues in the @NASCAR_Xfinity garage. @J_Allgaier is the official winner. #NASCAR
- Ed (@EdChristina) reported fromRichmond, Virginia
@ComcastBeltway @GoadGatsby @VCULitos Does anyone have Comcast service in #rva that is working
- Dr Inflation (@BubbleUniverse2) reported fromRichmond, Virginia
@Sling are u going to get the NFL Network? Or do I need to go back to @Xfinity ?
- Lay’s Muva💫⚓️💕 (@_ayyediddy) reported fromSandston, Virginia
Aye I’m switching over to the AT&T cable service ... **** COMCAST 😭
- anti riddim riddim club (@SendITBass) reported fromRichmond, Virginia
@JandiBass Xfinity is hot garbage for gaming, or for any productivity at all. I’m dropping them in less than 2 weeks and I cannot ******* wait
- Bye week (@Ryanopulos) reported fromRichmond, Virginia
@Xfinity No I’m good, I’ve tried already today. I wish I could just check my email. Comcast sucks.
- Dee 💰. (@RocckBaby) reported fromRichmond, Virginia
a ******* outage xfinity
Comcast Xfinity Issues Reports
Latest outage, problems and issue reports in social media:
- taco bell's fine (@chooseagoose) reported
@xfosh oh can i call you for help with xfinity the router is blinking and the car is on fire and
- Steph (@stephbucc) reported
@comcastcares I don’t need help with my internet. I need you all to NOT shut down the internet in the middle of the work day!!!!
- pushin thirty. (@_damndae) reported
I work from home @Xfinity imma need you to fix this outage
- Conker Deez Nuts and Bolts (@Squirrel4smash) reported
@PorterJonD2 @UrinatingTree @comcast Also I will never chase no chick on Twitter and let me guess your next insult is gonna be about my internet connection?
- Claire (@caliclaire_) reported fromSan Ramon, California
@momolovessyaa @MFinney @Xfinity It’s SOO bad! Hoping they actually figure it out soon, customer service basically said they had no idea what was going on 🙄
- Majid Iqbal (@mxiqbal) reported
@vincentfiduccia @yesthatkarim Good point. Nobody imagined the whole country on two-way video. Also, there is so much bandwidth eaten up by people streaming Netflix etc. Cable companies are profit maximizing. Though this is a public policy challenge since it’s impacting education, Comcast can choose to help.
- z e t s y (@haruIds) reported
@lun8s @accent1k Xfinity dog **** I have it
- Veronica Kahl Cary (@___veronicacary) reported
I called Comcast on behalf of a customer who was struggling with VPN connectivity, and they advised that the customer should be paying 10x for business grade Internet if they are working from home.And yeah, they got COVID.
- Baker (@Call_Me_Baljeet) reported
@Xfinity why do u suck so bad lol, tried giving y’all a second shot now that I moved again but I regret it. Ur app sucks, and ur employees offer no help but y’all are very eager to accept my money but not help me set anything up even tho I follow the instructions to the tee
- CJane D'Herthang☮️❤️🕉Ⓥ🌱☀️🧘🏾♂️🎨🎭🎶📚🌎🔭💤☕️ (@Sophosoulsista) reported
@comcastcares You all are the best at the worst customer service.
