Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.
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What isn't working?
Please let us know what issue you are experiencing with Comcast Xfinity:
E-mailThank you for the report! If you have any tips or frustrations you wish to share, please leave a message in the comments section!
In the last three months, how would you rate Comcast Xfinity?
2.20 out of 5 124,905 ratings
Thank you!
Problems in the last 24 hours in Ashland, Virginia
The chart below shows the number of Comcast Xfinity reports we have received in the last 24 hours from users in Ashland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 25: Problems at Comcast Xfinity
Comcast Xfinity is having issues since 09:20 AM EST. Are you also affected? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Comcast Xfinity users through our website.
Internet (59%)
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TV (13%)
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Wi-fi (12%)
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Total Blackout (7%)
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E-mail (7%)
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Phone (3%)
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Live Outage Map Near Ashland, Hanover County, Virginia
The most recent Comcast Xfinity outage reports came from the following cities:Richmond and Ruther Glen.
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| City | Problem Type | Report Time |
|---|---|---|
 Richmond | Internet | |
| Richmond | Internet | |
| Ruther Glen | Internet | |
| Richmond | Internet | |
| Richmond | Wi-fi | |
| Richmond | Wi-fi |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Comcast Xfinity Issues Reports Near Ashland, Virginia
Latest outage, problems and issue reports in Ashland and nearby locations:
- JaneFeatherston (@triviamom1) reported fromTuckahoe, Virginia
@jtitman0 @Zzz_eke @Xfinity Yes. We were with Comcast for 30+ years. We switched to Fios & have been VERY happy. The internet works fast. We have all the channels. And, we don’t go thru the hell that is Comcast customer service. 😀
- Brandon Miranda (@cea_brandon) reported fromLaurel Village, Virginia
@The_FlyingAces Sounds like a perfect time! I do enjoy Xfinity cars and Vegas but I haven’t played Iracing in a few months because I haven’t had people to run with. So I’ll prob be safe & hang in the back!
- Toby Blatt (@TobyBlatt) reported fromMechanicsville, Virginia
@comcastcares Dish now has ACC Network. Nice! Now I have 2 options. #customersince2001 #notforlong
- JD Long (@CMastication) reported fromShort Pump, Virginia
@dataandme @DGrattidge @benj_robinson @waldojaquith @hspter Damn straight. Literally punched addresses into the Comcast website to see if they had high speed before visiting
- Tavarris Spinks 🏳️🌈🚲🚌🗽 (@teevirus) reported fromRichmond, Virginia
@jasonkenney @_Gonzi @VerizonSupport My coworker had a similar issue and had to get Comcast instead. They can just mail router etc to you.
- TheReal Shawn_Black (@Shawn_Black) reported fromBrandy Creek Estates, Virginia
@comcastcares and service still jacked up #service
- BabyFace (@thegreatkaylynn) reported fromRichmond, Virginia
Comcast gave us free internet this month if y’all didn’t notice. I was wondering why my sh*t won’t cut off
- ceo (@canteveroutdo) reported fromMechanicsville, Virginia
i was so excited to watch that hunters tv show on amazon prime w al pacino and i accidentally watched the last episode by accident because xfinity sorted the episodes by last to first for some **** ass reason i hate everything i know how it ends already just ******* kill me
- Dr Inflation (@BubbleUniverse2) reported fromRichmond, Virginia
@Sling needs to get the NFL network back!! If not I will need to go back to @Xfinity !! @NFL
- BabyFace (@thegreatkaylynn) reported fromRichmond, Virginia
This lil Xfinity streaming box (Flex) ain’t bad for the Free... not a firestick but it comes with what I need.
- John Pataki (@JohnPataki) reported fromRichmond, Virginia
@accnetwork Disney, owner of ESPN and the ACC Network, is as much at fault (if not more) than Comcast is that we don’t have the ACCN
- G$K•AKA•tee*z™ (@GSKXCVII) reported fromRichmond, Virginia
All this 5g talk make me want one in the crib cuz this xfinity sh*t not it
- Tom Jakob (@TommyJakob) reported fromRichmond, Virginia
Y’all SHOULD be angry at the editors/producers. Local reporters are out there doing the Lord’s work rn and get **** on whenever their bosses mix their words around.Be angry at the bigwigs at Comcast, Gannet, or Condé Nast. Support your local heroes. Support freeancers.
- Darlex1 (@darlex) reported fromAshland, Virginia
@AllAboutThisHoo @Xfinity @hulu @YouTubeTV Don’t get me wrong we may occasionally lost signal because of storm.Had to put that in because I know @IAmBallHawk gonna say something 😂😂
- Josef (@JO24F) reported fromGlen Allen, Virginia
Sure, tonight’s Xfinity race wasn’t the short track barn-burner we all hoped for, but it wasn’t a bad event. There’s no need for all the toxicity. It’s time to start enjoying racing for racing again.
- Jackson Furr (@jfhokie) reported fromLaurel Village, Virginia
@DullesDistrict @Jadd @Xfinity Especially when you can't get the ACC network
- Mozzletoff 🥃 (@mozzletoffWOW) reported fromLaurel Village, Virginia
@KellieOcelot @verizonfios FIOS > Comcast all day. 1000 up/1000 down 🤜🤛
- Toby Blatt (@TobyBlatt) reported fromMechanicsville, Virginia
@comcastcares still no ACC network. I can't wait to drop you all in December. Craptastic!!!!
- Michael Kotrady (@voxinferior) reported fromRichmond, Virginia
Perhaps this is a sign of the Apocalypse, or proof that I’m a witch, but I just had a positive @comcast customer service experience.
- TheReal Shawn_Black (@Shawn_Black) reported fromAvondale, Virginia
@comcastcares I never heard back about the technician who left my cable outside exposed to the elements
Comcast Xfinity Issues Reports
Latest outage, problems and issue reports in social media:
- taco bell's fine (@chooseagoose) reported
@xfosh oh can i call you for help with xfinity the router is blinking and the car is on fire and
- Steph (@stephbucc) reported
@comcastcares I don’t need help with my internet. I need you all to NOT shut down the internet in the middle of the work day!!!!
- pushin thirty. (@_damndae) reported
I work from home @Xfinity imma need you to fix this outage
- Conker Deez Nuts and Bolts (@Squirrel4smash) reported
@PorterJonD2 @UrinatingTree @comcast Also I will never chase no chick on Twitter and let me guess your next insult is gonna be about my internet connection?
- Claire (@caliclaire_) reported fromSan Ramon, California
@momolovessyaa @MFinney @Xfinity It’s SOO bad! Hoping they actually figure it out soon, customer service basically said they had no idea what was going on 🙄
- Majid Iqbal (@mxiqbal) reported
@vincentfiduccia @yesthatkarim Good point. Nobody imagined the whole country on two-way video. Also, there is so much bandwidth eaten up by people streaming Netflix etc. Cable companies are profit maximizing. Though this is a public policy challenge since it’s impacting education, Comcast can choose to help.
- z e t s y (@haruIds) reported
@lun8s @accent1k Xfinity dog **** I have it
- Veronica Kahl Cary (@___veronicacary) reported
I called Comcast on behalf of a customer who was struggling with VPN connectivity, and they advised that the customer should be paying 10x for business grade Internet if they are working from home.And yeah, they got COVID.
- Baker (@Call_Me_Baljeet) reported
@Xfinity why do u suck so bad lol, tried giving y’all a second shot now that I moved again but I regret it. Ur app sucks, and ur employees offer no help but y’all are very eager to accept my money but not help me set anything up even tho I follow the instructions to the tee
- CJane D'Herthang☮️❤️🕉Ⓥ🌱☀️🧘🏾♂️🎨🎭🎶📚🌎🔭💤☕️ (@Sophosoulsista) reported
@comcastcares You all are the best at the worst customer service.
